Cancel or edit my order
You can't make changes but you can cancel your order within 90 minutes of placing the order. Please look for and click a button that says "Edit or Cancel Order" on your order confirmation page (right after you place an order) or at the bottom of your order confirmation email (check your Inbox, Promotions and Spam folders), click Cancel on the next step. See example of order confirmation page and email at the bottom.
If you need to change an item’s color, size, or quantity, or your shipping selection or delivery address— simply cancel your original order and place a new one.
If you miss the 90 minute window and your items do not work out, you may return your items for store credit within 30 days.
Please return the item(s) to:
OVERTIME Returns Department
6710 E North Belt Rd.
Las Vegas, NV 89165
(Please note that we do not provide shipping labels)
- As soon as you ship the return, please fill out this Return Request Form at your at your earliest convenience. This is a necessary step for processing the return!
- Once submitted, please allow up to three days to process the request and your store credit will be distributed soon after in the form of an e-gift card to our shop.
*Please note promotional items, bundles and masks are not eligible for returns*
Order confirmation page:
Order confirmation email: